Helping to build the Orange brand from the inside, out
Our relationship with Orange goes back 11 years.
During this time we have established ourselves as a trusted adviser and valued creative partner for a host of people and teams across the Orange Group – helping them to build the brand, day-by-day and piece-by-piece – from the inside, out.
We help Orange to build clarity, understanding and brand engagement amongst its people.
Creating internal communications strategies and tools we enable Orange to build unity and cohesion across teams, business units and countries.
Through this work we help to inspire and enable Orange people to engage effectively with the brand: to contribute, to make an impact and to shape the brand from the inside out.
The brand experience is a critical factor of successful brand building. A brand must deliver on its promise or it will quickly fail.
Each individual brand experience will contribute to the whole. Building the brand narrative, and consolidating – or crucifying – the brand reputation.
Get it wrong and go back to zero. Get it right and build brand love, loyalty and advocacy; grow relationships, reputation and business.
We help Orange to create a great Orange experience for people engaging with the brand. We help them to ensure that the brand experience reflects the brand values: refreshing, dynamic, friendly, straightforward and honest; building positive associations at every touchpoint; online and offline, instore and out in the world.
Good business is built on strong relationships. Successful brands work hard to ensure that their relationships are meaningful, enduring and mutually rewarding.
Staying fresh – constantly surprising and engaging audiences. Building trust and mutual respect. Behaving responsibly. Valuing customers, people and partners.
We help Orange to deepen relationships with their audiences: customers, businesses, professional partners, key influencers, journalists and governments. We create tools to help them communicate more effectively: communications toolkits, asset libraries, marketing collateral, visual identity toolkits for specific business areas and initiatives.
Through our strategic and creative work we play our part in helping the Orange brand to advance and grow.
Helping the organisation to realise their business objectives and advance towards their brand vision. Supporting the development of new products and services, and the migration into new markets and territories. Helping the organisation to adapt to change and to exploit new opportunities; supporting innovation, enabling growth.
We support the ongoing growth
of the Orange brand by helping the
Global Brand Team to continually
develop the brand identity assets.
Orange is a monolithic brand,
so we are usually tasked to
create identities and marketing
materials for new initiatives
or business units using the
core Orange identity elements.
We help to flex and stretch the
use of the Orange brand identity
elements – extending the brand
vocabulary, whilst maintaining
We provide teams with new tools
to tell new stories, helping them to
engage and connect with new
audiences in new markets
As Orange moves into
new territories around the
globe we help them to connect
locally, whilst maintaining
We help to check that creative
ideas can transcend international
borders and cultures, and will
connect with each audience.
We flex the use of the brand
identity elements, creating space
for local interpretation. Ensuring
that the brand is locally relevant
We have worked with many teams across the Orange Group.
The most enduring relationship and the majority of our work is with the Global Brand Team, helping them to inspire and enable Orange teams to build brand cohesion across the globe.
– Global Brand Team.
– Brand Strategy Team.
– Customer Proposition Team.
– HR and Internal Comms.
– CSR and Ethics Team.
– Retail Team.
– Sponsorship and Events Team.
– Orange University.
– Orange Campus.
We provide strategy, design
and implementation services.
Working across digital,
print and live experience.
Our work includes:
– Customer segmentation.
– Brand communications strategy.
– Positioning strategy.
– Future thinking and market research visuals.
– Senior level strategic support.
– Brand strategy communication.
– Brand best practice docs.
– Benchmarking use of the Orange brand for new territories.
– Brand guardianship.
– Digital strategy.
– Naming tools.
– Brand guidelines.
– Brand induction tools.
– Brand engagement tools and collateral.
– Senior Management support and development tools.
– Strategic communications for staff.
– Intranet and e-learning.
– Internal campaigns concepts and identities for internal initiatives.
– Environmental identity design.
– Event stands.
– Retail store graphics and P.O.S.
– Visual identity toolkits, asset library creation and guidelines for a range of business units and campaigns.
– Translation and transcreation.
– Production of foreign language materials.
– Product branding.
– Electronic templates.